Terms of Service

Acceptance of These Terms

This website is operated by Smiles of Cary. By visiting the site, browsing its pages or sending us a message through it, you agree to these Terms of Service. If you do not agree with them, please do not use the site.

These terms govern your use of the website only. They do not govern the dental care we provide. The terms of your care are set by the consent, financial and treatment documents you sign at the office, by our Notice of Privacy Practices, and by the professional and legal obligations a dentist owes a patient. Nothing on this page limits any of those.

This Website Is Not Dental or Medical Advice

The information on this site is general educational content about dentistry. It is not a diagnosis, not a treatment plan, and not advice about your particular teeth, gums or health.

Reading this site, sending us a message, or receiving a reply does not create a dentist-patient relationship. That relationship begins when you are examined and accepted for care at the practice.

Never disregard professional advice, or delay seeking it, because of something you read here. Individual results vary, and any outcome shown or described on this site is an example, not a promise of what your own treatment will achieve.

Emergencies

Appointment Requests and Form Submissions

A message or appointment request sent through this site is a request. It is not a booking, and no appointment exists until a member of our team has confirmed it with you directly.

Please keep what you send us brief. Web forms and ordinary email are not secure, and we would rather take your history over the telephone or in the office than have you type it into a form. Do not send us anything through this site that you would not want read by someone other than us.

You agree that the information you give us is accurate and that you are entitled to give it — that you are the person the contact details belong to, or the parent, guardian or authorised representative of that person.

Calls, Text Messages and Email

When you give us your telephone number, you agree that we may contact you about your enquiry and your care. Our contact form asks separately for your consent to appointment and service text messages and to promotional text messages; they are separate choices, and consent to receive text messages is never a condition of treatment.

Message and data rates may apply, and message frequency varies. Reply STOP to any message to stop it, or HELP for help. You may also ask us to stop at the office or by telephone.

[PRACTICE TO SUPPLY: confirm whether calls to or from the practice are recorded or monitored, and by which provider. If they are, a call recording clause belongs here and North Carolina consent and notice requirements must be reviewed by counsel.]

How we handle what you send us is described in our Privacy Policy.

Acceptable Use

You may use this site for your own personal, non-commercial purposes and to communicate with the practice. You agree not to:

• Use the site for any unlawful purpose, or in a way that could damage, disable or overburden it.
• Submit false, misleading or impersonating information through any form.
• Send unsolicited advertising, spam or malicious code through our forms.
• Attempt to gain unauthorised access to any part of the site, any account, or any system connected to it, or to probe or test its security.
• Use any automated means to scrape, harvest or copy the site’s content, or to collect contact details from it.
• Remove, obscure or alter any copyright, trademark or other proprietary notice.
• Post or transmit anything unlawful, harassing, defamatory or obscene.

We may suspend or block access to the site by anyone who breaches these terms.

Content and Intellectual Property

The text, photographs, graphics, layout, code and other material on this site are owned by the practice or by its licensors and are protected by copyright, trademark and other laws. The practice’s name and logo are its trademarks.

You may view the site, and print or download individual pages for your own personal reference. Any other use — copying, republishing, distributing, framing, or using the material commercially or to train an automated system — requires our written permission.

If you believe material on this site infringes your copyright, tell us using the details in How to Reach Us and identify the material, your rights in it, and where it appears on the site.

Third-Party Content and Links

This site includes content supplied by other companies — among them an embedded map, an embedded contact form, and a widget displaying our public reviews. It also links to sites we do not operate, including financing providers.

We do not control that content or those sites, we do not endorse everything they contain, and we are not responsible for them. Once you follow a link away from here, the other site’s terms and privacy policy apply, not ours.

Patient reviews shown on this site are the opinions of the people who wrote them. They are not a prediction of the result any other patient will get.

Accuracy and Availability

We take care to keep this site accurate and current, but dentistry changes, our services and hours change, and errors happen. Content may be out of date, and we may change, correct or remove any part of the site at any time without notice.

We do not promise the site will always be available or uninterrupted. Access may be suspended for maintenance, or interrupted by circumstances outside our control.

Disclaimer of Warranties

The website and its content are provided “as is” and “as available.” To the fullest extent permitted by law, we disclaim all warranties of any kind, whether express or implied, including any implied warranty of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, or that the site will be uninterrupted, secure or free of errors or harmful components.

This disclaimer applies to the website. It does not limit, and is not intended to limit, any duty or standard of care the practice and its clinicians owe you in the provision of dental treatment.

Limitation of Liability

To the fullest extent permitted by law, the practice, its owners, clinicians and staff will not be liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for any loss of data, revenue or goodwill, arising out of your use of, or inability to use, this website — even if we have been advised that such damages are possible.

Nothing in these terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability for professional negligence in the provision of dental care.

You agree to indemnify the practice against any claim arising from your misuse of this site or your breach of these terms.

[PRACTICE TO SUPPLY: counsel to confirm the scope of this limitation, including whether a monetary cap is appropriate and whether it is enforceable in North Carolina against a health care provider — no figure has been inserted.]

Governing Law and Disputes

These terms are intended to be governed by the laws of the State of North Carolina, without regard to its conflict of law rules, and any dispute arising from your use of this website is intended to be brought in the state or federal courts serving Wake County, North Carolina.

[PRACTICE TO SUPPLY: counsel to confirm governing law and venue, and to decide whether an arbitration clause, a jury trial waiver or a class action waiver should be included. This draft deliberately includes none of the three rather than choosing for the practice.]

If any provision of these terms is held unenforceable, the rest remain in force. Our failure to enforce a provision is not a waiver of it.

Changes to These Terms

We may revise these terms from time to time. The revised version takes effect when it is posted on this page, and we will update the effective date above. Continuing to use the site after that means you accept the change. Please check this page from time to time.

How to Reach Us

Questions about these terms should go to the practice:

[PRACTICE TO SUPPLY: a monitored email address or web form destination for legal notices, including copyright complaints, or confirmation that telephone and mail are the only routes the practice will accept]